Last Updated: July 1, 2026
Welcome to Hotel Rooftop Sonamarg. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, stay with us, or contact us for reservations.
We may collect the following types of information:
Personal Identification Details: Name, email address, phone number, postal address, and government-issued ID (for check-in compliance).
Reservation Information: Booking dates, room preferences, special requests, and contact details shared by you via phone, email, or in-person.
Usage Data: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics).
Guest Feedback: Reviews, surveys, and comments you voluntarily share with us.
Your information helps us to:
Process and confirm your reservations made via phone, email, or in-person.
Provide personalized services and room preferences during your stay.
Respond to your inquiries, requests, or complaints.
Improve our hospitality services, rooftop terrace experience, and horseback riding arrangements.
Send promotional offers or newsletters (only with your explicit consent).
Comply with legal and regulatory requirements.
Please note: We do not offer online booking or online payment facilities through our website. All reservations and payments are handled directly via phone, email, or in-person at the hotel. We do not collect or process any payment information through our website.
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: IT support partners and analytics providers who assist us in operating our website.
Local Authorities: When required by law, for guest registration or security purposes.
Third-Party Partners: Only with your consent, such as tour operators for horseback riding or sightseeing arrangements near Sonamarg.
All third parties are contractually bound to protect your data and use it only for the services they provide to us.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to guest data is restricted to authorized staff members only.
Our website may use cookies to enhance your browsing experience. These cookies collect non-personal usage data and do not store sensitive information. You can choose to disable cookies through your browser settings.
You have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the relevant data protection authority.
To exercise these rights, please contact us using the details below.
Our website may contain links to external sites (such as travel review platforms or local tour operators). We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Hotel Rooftop Sonamarg
📍 Sonamarg, Jammu & Kashmir, India